Customer Reviews Back to Business Profile

  • Everyone is so friendly and helpful. Service is top notch from check in to check out!
  • The attention to detail is phenomenal. Each staff member knew your name and checked on you. Angelica made my first facial very enjoyable and kindly prescribed a new BR routine complete with samples! I wish I lived closer to make it a tradition.
  • Christina is wonderful!
  • The service at Penelope is amazing. I feel comfortable during my services and confident when I walk out.
  • I love going to Penelope! Luxurious and relaxing, plus the best treatment for removing callouses! Thank you for providing such a great service.
  • Had a wonderful time! Everyone was extremely nice and friendly and took the time to answer all our questions. Wonderful atmosphere, very relaxing! Never felt rushed or pressured to purchase additional items or services. They went above and beyond when they could not accommodate my friend and I for our facials due to an employee calling in sick. Instead they offered a massage for me while my friend did the facial and gave us coupons for a future visit as well as comping our parking expense while we were at the spa and out to lunch. Plus I still have my facial to go back to when I want. They were super!
  • I love getting a massage at Penelope. It has by far and away the best massueses. They thoroughly work my muscles and every kink. Thank you
  • I did not personally have a massage but my four daughters did and were all very happy
  • My visits to Penelope's are always pleasant. The environment is inviting and the help is very soliticious! And best of all they have great service and great technicians. Thanks Penelope's
  • It was an amazing experience. Elizabeth was awesome and I definitely want to come back.