Customer Reviews Back to Business Profile

  • I had Carmen for a 90 min massage. She did a great job. I was super relaxed afterwards. The desk staff was very nice and helpful. The furniture in the two lounge area is very cozy. Love the blankets and the tea/trail mix is a nice touch. Improvements: 2nd floor ceiling vents need a good cleaning. The window sills in both lounge areas need to be wiped down and there was orange paint showing thru on the end window sill on the second floor. Hair bushes in the women's locker room need to be upgraded. Slippers squeak loudly when walking on non-carpeted areas. I used to supervise a spa so I notice the little details. All of these are quick fixes. I came by myself and had a very relaxing time. The v
  • We had a great experience
  • Great service! Beautiful set up.
  • Sara is just a wonderful, positive person. The services are great but she makes all the difference.
  • Eileen was great. Just the right technique for massage i booked. The employees at the desk are always welcoming. Free beverage! And the renovated spa is a beautiful, tranquil space.
  • Exceptional customer service. Leslie went above and beyond to make our trip memorable.
  • Excellent service. Friendly staff.

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Woodcliff hotel and spa

Spa & Massage


199 Woodcliff Drive
Fairport, NY 14450
United States

Mon - Thu: 10:00am - 7:00pm
Fri - Sat: 8:00am - 8:00pm
Sun: 9:00am - 4:00pm

+1 (585) 228-0162