Customer Reviews Back to Business Profile

  • So many things! 1) I was a customer at the original Urbana location. Love that the lobby is replicated in the new facility. Nice touch! 2) The front desk staff were very welcoming and pleasant. 3) The salt room was clean and a great experience. 4) My massage therapist (Caryn) was phenomenal!!
  • I’ve been going to Urbana for a few years and always have an exceptional massage with Karen and great service. I feel pampered and special
  • The asamwble of the place was beautiful the massage therapist was 10/10 GREAT CUSTOMER SERVICE. We definitely enjoyed first time and will be booking again
  • Everything went great, the service was perfect and the massages where very pleasant.
  • The party room was lovely. The staff was amazing and the services were great