Customer Reviews Back to Business Profile

• The front desk staff went out of their way to make me feel comfortable. I had injured myself on the way to the office, just a small cut on my hand, but the front staff noticed and offered me a bandage as well as a beverage. My therapist was fun and friendly and pleasant to be with. I didn't feel embarrassed at all. This is my first wax ever! I would have rated you a 10 but, I noticed on your website you claim to be gender neutral and inclusive. However, I also noticed that the prices for Services to men (I am one) are more expensive than those for women. If you are really rocking the inclusivity and the gender neutrality, then you would have one set of prices for everyone.
  Ben U.
• Kayla is literally the BEST! she is so quick, so fast, able to do anything I need
  Kennedy K.
• Nikky was great
  Nicole P.
• Kindness, courtesy and professionalism
  Art H.
• A friend recommended it to me
  Naya M.
• Jasmine is fantastic and great service at check in and check out
  Mary C.
• The tech was friendly and did a great job
  Camilla E.
• Exceptional Service. They make you feel comfortable. Kayla is incredible. I've never had any issues. Its clean, comfortable, and I actually enjoy going.
  BRITTANI S.
• Because Bella is amazing! She makes me feel so comfortable, listens to my concerns or problems and then gives great advice for products.
  Leah M.
• Mary is phenomenal. I go to Urban specifically for her. She’s accommodating and makes me feel comfortable. 10/10
  Sarah B.

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