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- Valeria G.Miami, FL144Aug 22, 2016
Horrible I always give this place a chance and they continue doing a horrible job every single person in there sucks !!!! Always going ahead a doing what they think is best first time literally made my eyebrows extremely thin then !!!! This older lady did my brows again ! And she made one too short going on how I should just fill them in blah blah they don't know what they are doing !!!!!!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
K. B.
Oct 17, 2016
Dear Valeria,
We appreciate your candid feedback regarding your experience at our Center. We take our customers feedback seriously as it help us better our business and services to address our customer needs. Thank you for giving us the opportunity to rectify the situation by taking our call and discussing your concerns. As we discussed, We notified the waxer of your concerns and are working to further resolve the issue. We know you love one of our other waxers whose technique suits your needs. We are more than happy to schedule your next appointment with her as soon as you are ready! We look forward to seeing you again at our Center soon. Warmest regards, Uni K Wax West Kendall. - Grisel D.Miami, FL266156Jun 19, 2018
I will never go anywhere besides this specific Uni Wax. Ana truly is an asset to the company and makes (an otherwise painful experience) enjoyable filled with intelligent conversation!
Helpful 0Thanks 0Love this 0Oh no 0 - Ellena L.Miami, FL121069Jan 15, 2017
I've booked a few appointments here within the last couple of months and never really leave satisfied. I recently came back a few days ago after not coming for over a month, and tried to give this place another try, but no matter what I never leave 100% satisfied. I have a really nice eye brow shape and don't require much work except for cleaning, but yet my eye brows were left thick and uneven. I actually went home and plucked out a few hairs that were out of place. I think this was my last time. I've been looking up threading salons and may try something new.
Helpful 2Thanks 0Love this 0Oh no 0 - Angelica G.Miami, FL16964Jan 5, 2018
Lina made my first time experience super smooth. I scared myself by watching all these YouTube videos of other people and their first experience. Nervous, I walked in and she made me feel super comfortable. Super tolerable! Definitely coming back!
Helpful 0Thanks 0Love this 0Oh no 0 - Maria A.Miami, FL20737801332Feb 15, 2009Updated review
Ok I tried it again and have decided that I like Uni-K as a chain.
This time they again barely used tweezers and worked super fast.
I think more importantly is that they follow instructions well. I took my sis aka Ana A with me and she was worried they'd leave her browless instead of cleaning them up but gladly she had no reason to worry. We're both sporting freshly waxed brows.
The list of their prices was most interesting this place has the most reasonable prices I've encountered in a long time.Helpful 5Thanks 0Love this 6Oh no 0Jan 11, 2009Previous reviewAfter experiencing the tweezer skills at the Sunset location, i wasn't sure about going elsewhere but lo and behold I tried the West Kendall shop.
A very quiet space and the nicest receptionist make for a good first impression. When I met the aesthetician she was nice and quickly put me at ease. She worked very fast and barely used the tweezers however, she was extremely precise. She left my eyebrows very clean and slightly different than usual but in a good way. - Stephanie O.Miami, FL1037949Jun 19, 2015
I hate having to wax. It's true. But since I have to I'm glad to have found this location (W. Kendall) and specifically Zonia. I have actually been coming here for YEARS. Since they very first opened and there wasn't much else in this shopping center. At one point I moved and I would drive 30 minutes here for my appointments. Then I moved again and it just wasn't possible to come. I actually went SIX MONTHS without doing my eyebrows to regrow them after trying another Uni K location.
So glad to be back!Helpful 0Thanks 0Love this 0Oh no 0 - Kenny Z.Miami, FL347979Oct 24, 2013
I went and I was like a factory. All the employee did was complain that not the tip is being added to there pay check and she didn't even tweeze my eyebrows after to clean them. She wax on of my eyebrows shorter than the other and waxed me in the same spot 3 times. My face was on fire. When she did my lip she had no consideration that I'm very pale and have sensitive skin. Take a look at how swollen i was by the pic i posted. Embarrassing and never going back.
Helpful 0Thanks 0Love this 0Oh no 0 - Bianca R.Hialeah, FL162Sep 18, 2016
I love this place! The service is great and everyone is always so curtious and professional. I used to live in this area and that's how I learned about them. Even though I moved north I still travel to this location specifically because I know I can relax and know that I will get awesome service.
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