Customer Reviews Back to Business Profile

  • A hidden gem, extremely relaxing
  • The spa is gorgeous; the head-to-toe treatments were just what I needed; the charcuterie and mocktail were delicious; the masseuse was skilled and kind; and every person working that day made everyone feel welcome.
  • Definitely would recommend you for the women. For men, slightly hesitant. Wish the men's bathroom had more features like the women's in terms of styling and product - like hair combs, hair dryer, etc. My man was disappointed to see me fully styled but his hair was a mess. Also wish the women's bathroom had the facial options that the men's bathroom had. Or at least makeup remover wipes. Other than that, staff was amazing and facility is very clean and relaxing.
  • The staff was very helpful and attentive. The amenities were very nice and added to our relaxing day
  • Employees were all very welcoming and friendly. Place was clean.
  • Everything went perfectly!
  • We love going to Refuge Spa for the most amazing experience and great pedis! The staff was not only incredible but also incredibly friendly, making me feel right at home. From the moment you walk in, you're greeted with a warm smile and delicious cocktail (if you choose), setting the tone for a truly relaxing experience. The cozy robes provided added to the comfort, allowing me to truly unwind. After my pedicure, we had the pleasure of lounging on their comfortable couches, surrounded by delightful scents and a galaxy sky above - it was truly a magical experience. The quality of their products is top-notch, leaving my feet feeling pampered and rejuvenated. Becoming a member of this spa is more than worth it and can't recommend it enough! Thank you for the wonderful experience. #MuchLuv, Cassandra"

The Refuge Spa at The Renaissance Downtown Hotel

Spa & Massage


1 S. Lake St
Reno, NV 89501
United States

Sun - Sat: 9:00am - 7:00pm

+1 (775) 433-0300

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