Services Offered
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Review Highlights
“This will be my first appointment with Michael.” in 18 reviews
“Jacqueline was amazing, so sweet and knowledgeable of how to deal with the hard water situation that had wreaked havoc on my hair.” in 6 reviews
“I have gone to salons on Newbury St, Wakefield and Reading but Maggie here is the blond whisperer.” in 8 reviews
Location & Hours
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Recommended Reviews
Overall rating
59 reviews
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1 star
- Meredythe F.Tewksbury, MA0369May 4, 2023Updated review
Jacqueline did her magic again! Wasn't very happy with my last cut that made the mistake of not booking her April made the finishing touches which made all the difference!
Customer service is excellent as I did not have a great experience previously but they absolutely made up for it 10 times over and it was greatly appreciated.
She will not disappoint!Helpful 0Thanks 1Love this 1Oh no 0Nov 30, 2022Previous reviewJacklyn did my hair and I couldn't be happier. I made a complete change and she did exactly what I wanted. The color and cut was spot on! Highly recommend!
- 2786178Aug 10, 2022
First time here, got a Groupon which was an excellent deal. Hair cut by Michael who was nice. I like my haircut. No complaints! Overall would recommend. Will update if I get my hair cut there again.
Helpful 1Thanks 0Love this 0Oh no 0 - Renee M.San Diego, CA3689Sep 23, 2022
Michael and his team were top of the line. It was by far the best experience I have ever encountered at a hair salon. Friendly staff, amazing work, and beautiful salon! 10/10 recommend checking out this place. I can't wait to go back.
Helpful 0Thanks 0Love this 0Oh no 0 - Brenda E.Lawrence, MA03Apr 30, 2023
My first appointment with Jessica was awful. For some reason she didn't care to take care of me on time while hanging around, was unwelcoming, and cold. I had to remind her to deep condition my hair and add more layers. Doesn't seem to like her job. I was going to give her a 2nd chance, but she had my 2nd appointment changed to her day off. I went there today to find out she did not put me in the calendar and was not scheduled to work today, although I was told to come in at 2pm. Very ignorant and unprofessional. Why would anyone treat a customer this poorly is beyond my understanding.
At least the lady in front was professional and apologetic.Helpful 0Thanks 0Love this 2Oh no 2 - Shyan Y.Lowell, MA059Feb 4, 2023Updated review
Front desk was super kind and welcoming the one star is for her. I came here for my last two cuts and loved it. Barbie doesn't work here anymore so I went with Micheal. They sat me in a chair that wasn't even cleaned yet someone else's cut hair was all over it. Basically rushed my haircut, also when he was cutting didn't make sure the cape even covered my body my hair was falling all over my hands and phone, I had to move it myself. He didn't ask how to part my hair, ignored what I wanted in the photo I showed him, didn't offer to show me what it looked like with a mirror or offered to curl my hair (that's the great customer service I got last time and with a Groupon for the same treatment blowout/haircut and this one was full priced) ended up with an unblended choppy cut. Waste of $95, if you're a person of color I don't recommend to come here you're probably not going to get a great cut and great customer service from the stylists.
Helpful 0Thanks 0Love this 0Oh no 0Jul 17, 2019Previous reviewUsually go to my family's salon in Providence for haircuts but wanted to try a salon nearby. I was apprehensive due to my piercing, so my ear is a bit sensitive. I had also got a Groupon for my cut so I was even more nervous about who was cutting my hair and the end result. George cut my hair and was a complete sweetheart! Cautious about my sensitive piercing and listened to what I wanted. He was very polite and gentle with my hair. Products smelt great and my hair feels like silk. Did exactly what I wanted, a light v shape with the same length I had previously. Thank you George!
- Meghan L.Wesley Chapel, FL02Apr 13, 2023
Jacqueline is the absolute best! She has been cutting & highlighting my hair for almost 7 years now. I don't trust anyone else with my hair!!
Helpful 1Thanks 1Love this 1Oh no 0 - Laura M.Pelham, NH02Jan 7, 2023
I am not happy with the outcome. Explained to Michael what color I wanted. Actually had an exact picture. No couldn't do that. Not happy with color. In addition felt like I was passed around like a basketball. Would not recommend
Helpful 0Thanks 0Love this 0Oh no 0 - Anna S.Haverhill, MA04Nov 26, 2022
Michael and Joanna are an amazing team! I'm always very happy with my hair! Highly recommend!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Susan R.Lowell, MA06Nov 17, 2022
Have not been seen there yet. Have an upcoming appointment in a few weeks but spoke with Terry at front desk she is great. This will be my first appointment with Michael.Thanks Terry
Helpful 0Thanks 0Love this 0Oh no 0 - Susan C.Newburyport, MA1110Mar 17, 2022
They don't answer phone calls or emails..don't honor the price quoted. I suggest you use Groupon instead..
Helpful 0Thanks 0Love this 0Oh no 0
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