I bought two Hydrafacial appointments for my mother and me for Mother's Day 2018. I lived in Hawaii at the time but was coming home for a month and a half stretch, but unfortunately communication with the Spa was a MESS and I couldn't set up an appointment. Weeks would go by with no communication despite my trying. Eventually, several months and about ten emails later (most going with no response), I sent one last email saying either book my appointment or refund my money. I did get a response then with a time and date, and I scheduled it! I had been looking forward to this facial for too long with my mother!
Day came, and the Center was easy to find. The facilities were beautiful and the staff and even other clients were extremely friendly. The facial itself was amazing (you should see the GUNK that gets out of your skin), and the owner was super friendly and apologetic for the scheduling mishap. We'll be going back for more treatments and my mother even wants to plan a spa day for my cousins and aunts and me!