Staff is always friendly, you get your own locker, robe, and sandals which make you feel extra pampered and fancy. The retreat room is very relaxing with neck towels and drinks. The staff always offers you tea or water. The services are always professional and phenomenal. I never feel rushed. They recommend products specific to you, but never pressure you into buying them. My skin has gotten dramatically better following recommendations after my facials. Very knowledgeable staff.
