Revive Med Spa

Vic is amazing! He really knows his medical terms to explain what part of the face needs Botox. He also customized a plan for me on minor imperfections I would like fixed one day. He took the time to explain and I was not rushed at all. He's also really nice I totally recommend Revive Med Spa!!

I had the Diamond Glow facial with Sarah as the esthetician.

My face feels super clean and extra smooth!

The office is super clean! Definitely recommend

As you can see from the owners attitude/lack of ownership this is not somewhere you want to do business with. They went as far to start texting me over this ordeal-extremely unprofessional.

Per your response;

I notified you 12/19 which is not 25 days and YOU told me you could not see me due to YOUR schedule for Christmas. I took antibiotics CONTINUOUSLY for weeks before and after you prescribed them. The wound care doctor said THERE WAS NO INFECTION-the injection had killed the skin and necrotized that entire area-no amount of antibiotics fixes that. Your facility is not credentialed to treat wounds this severe I have that RECORDED along with every conversation we had. Your own website stated it was FDA approved-happy to post that photo as well. I had a MASSIVE hematoma under the necrotized skin that was due to IMPROPER INJECTION.

Please do yourself a favor, do not use this Med spa. I received a stomach injection the end of November. The injection blistered, the skin died/turned black, and it turns out they injected a vein which caused a large hematoma(per the wound care Dr). I was required to attend weekly wound care appointments through March. They gave me a refund and said they would "help me fix this and they were here with me". Turns out they had NO intention on making good on that. The refund covered a fraction of the medical costs I incurred, the countless hours in wound care and having to cancel plans due to a massive hole in my stomach. The scarring is permanent, it is a giant purple crater thanks to their negligence and incompetence.

The injector-Vic- has NO credentials. They will tell you he's a "platinum injector", but a clinic receives this based on the volume you buy from Allergan. He's just the owners husband. The owner, Sonia the NP, should have been involved with overseeing treatment and she was not. They canceled follow up appointments on me and made up all kinds of excuses not to reimburse me for my medical costs. They told me "most insurances don't have deductibles", my deductible is $3k for a single person. The average single person deductible is well over $4k in the US. So therefore weren't responsible for my medical care after they damaged my stomach permanently. They tried to blame qualified doctors post treatment for my necrotic skin. The only people responsible for this were Vic and Sonia, due to improper injection techniques.

I would not want anyone else to have to go through this, especially after how they treated me. How would someone without resources and insurance pay for this???

There are multiple state and federal entities conducting investigations involving this clinic. Please avoid and don't end up with permanent damage like me.

I am happy to provide all the documented expenses, visits, email discussions and the conversations I had while at their clinic.

I had a great experience @ revive med spa!!! Sonia and her staff made me feel comfortable and at ease. They were very professional. Sonia was very informative and answered all of my questions. Thanks again Revive Med Spa!!!

My experience at Revive was sub par.

Audrey was my service provider and she killed it. It was my first time getting derma-plane as well as my first hydra fascial. She took her time to explain everything to me, answered all my questions and made me laugh a lot in the process! My skin has never looked so healthy.. thank you Audrey!

The experienced changed once I got to the front to pay for services. I have never met someone so rude when coming to a spa. The front desk lady was rude when I asked her simple questions. I bought two groupons to use at their establishment and was only able to use one because I didn't read the fine writing about only being able to use one every 3 months. Which is fine- my bad. But the way the lady spoke to me about the situation and then told me to call Groupon to handle it lacked customer service. Then as I was about to buy the fascial cleanser and product line she was going to overcharge me $75. So I declined buying anything from that office and walked out. Won't be retuning or spending a dime there again and will go out of my way to let others know.

You guys should send her to school to learn how to talk to clients that come in a spend money at your offices. There's are hundreds of spas around the metroplex that I could be spending money at and that's exactly what I will do instead of return to this place that is run by unprofessionals.

Should have listened to the other reviews about this place but I was supporting a good friend that got a job here.

I have two stars only because Audrey did an amazing job on my services. Otherwise it would have been 0 stars.

Kate is OMG the best esthetician ever. she is so knowledgeable and I totally recommended going to her for any facial or laser treatments. She knows her stuff. I had a hydrafacial with her this week and my skin is literally glowing.

I'm removing one star because other employees happen to barge into the room. I wear a headscarf and so this was especially not ok for me. This has happened twice now.

Five stars for Kate! I purchased a signature facial with diamond microdermabrasion. Finding the actual location was a little puzzling because I couldn't see their business sign due to an overgrown tree. (The front door to the office faces FM-544).

Tip: Call and confirm the day before your appointment.

The gentleman at the front was personable, and Kate was warm and friendly. The facial was relaxing and my face looked radiant afterwards.

Four stars is due to the scheduling. Due to prior Yelp reviews, I called the day before to confirm my appointment with Kate and to let them know I hadn't received the forms that needed to be filled out online. They were then sent via text, but I was told my appointment with Kate had been changed to someone else. It was eventually sorted out and I was able to keep my original time/person, but that was a little confusing.

Revive is seriously amazing. The inside is beautiful and they ensure you are comfortable the entire time. The staff is so sweet and welcoming. They listen to all your needs and never pressure you to do more. Amazing experience!

Today was my second time trying the dermaplane facial procedure at Revive Med Spa and it was another awesome experience. My aesthetician was extremely knowledgeable and did an amazing job brightening and exfoliating my skin. Will definitely come back!

Unfortunately, I don't have the best review. In fact, if I could go back two months and never had walked in here I would. I have had Botox done for over six years. My face drags a bit on the right side and I use Botox to level my eyebrows. I have never had a nurse not do it correctly. I have never had to go back. I have never had to do a redo. The reason we are at his point today is there is a very inexperienced nurse working at this faculty. She did not listen and give me the consultation I paid for but rather started am treating me within minutes of being a new client. Started treating me how she wanted to. After two weeks, my eyebrows did no level. I made her aware. She asked me to come back in and she then shot my right eyebrow full of Botox which caused my eyelid to fall over my eyeball. I have spent the last few weeks unable to see clearly. I have received an email from the Nurse Practitioner and manager. They said they could even out my eyebrows but at this point the problem is no longer that simple. They did rerun my fee paid but the physical and emotional torment I have had to go through waiting for the Botox to wear off has been horrific. I am sure this is a lovely office and I am sure there are some great nurses that know what they are doing but this one was not one of them. Feel free to reach out to me for name. My goal here isn't to bash anyone and I have since reported her to the nurses board. I would encourage you to not do what I did- just trust that because they are a nurse they know what they are doing. Insist on a complete consultation. Do not allow them to start applying until they have watched your structure and movement personally. This causes temporary long-term paralysis. This has been the longest 3 weeks ever. Feel free to see my pictures below.
1. What I look like with no Botox
2. What I looked like the day I went in
3. What I looked like post the shot in my eyebrow

Both Christa and Sonia wrote very nice "we want to help you" Emails and then went dark and never replied. Sonia even cancelled my appt when I tried to come in to discuss what could be done.

Do your research. You have no legal repercussions as this is temporary and elective. I worked with a medical malpractice attorney here in Texas and was told this.