Reiki Spa

I booked facials and massages about 2 weeks in advance for my sister's birthday. When we arrived, we were 5 min early, but were kept waiting 20 minutes (we were the first appointments of the day). Without asking our names or services, we were ushered into a couples massage! When I explained I thought they had us mixed up with someone else, the response was 'We thought you'd be ok switching your services. We can't accommodate what you booked." What??!! I then asked why they didn't call us the day before so we could find a different place, and the response again was 'We thought you'd be ok with the changes'. Unbelievable.
Do not ever go here - I see the other reviews now about how poorly they run their business. I wish I had read these first.

I called to make a appointment with them and booked it for one week out. On my way there because I live kinda far I figured I'd call. Well should have called a day before because when the lady answered the phone she had no idea about my appointment and stated she had no one there for me. I drove almost 20 miles! Then she wanted to give me the lady's number and call her myself to see if she would come in to work..... Um know that's your job! Well drove home and they called me back and was nice that they offered my 50% off but I'm all set I found somewhere else to go that same day without a week in advance appointment.

Second time I have been there and had a great experience Lucy was great at finding all the pain and stress and releasing it. I recommend them

A follow up session continued to provide the healing needed. The therapist demonstrated knowledge of methods and continued to interact with me putting me a ease.

I appreciate that Janice noticed the fact that the massage started late and she still gave me my full hour. She left out of the room too many times though.

First time customer here and I have to say I loved it had a couple of services done last week and it was just fantastic, my massage therapist Jennifer and my esthetician were very professional , looking forward to my post appointment coming up this week :)

The best waxing I've ever had. Full back, shoulders, brazilian (male). Faith was sweet, gentle, and took care to prep skin before and apply pressure to sooth pain after. Seems to use good quality wax (soft wax for large areas, hard wax for senstive areas). Spent over 2 hours ... took her time and was delightful throughout. Cute young girl who was fun to talk with and who knows what she's doing. By far the least painful and most pleasant waxing session ever. Other staff was also very friendly and welcoming.