Beautiful space. Massage was very well done.
The only thing that turned me off was the woman at the front desk. I don’t think she fully grasps that she is ‘director of first impressions’ at your facility. She was short, unfriendly and acted inconvenienced by any question or request.
Love going to Leela Eco Spa in Beltline! Eleanor is my go to person for a long time now :) She is amazing, highly recommend her!
Very relaxing. Staff was great and professional
Very nice atmosphere and staff
I love your Beltline location. Eleanore F. is the best massage therapist I have ever been to BY FAR. And the friendliest!! And your facilities are great too. The only hassle about your spa is the expensive parking:(, but I can't see how you have much control over that. I wish I lived closer to Calgary so I could come to the spa way more often. ...
My only suggestions for your spa? I don't drink and drive. It would be great to enjoy a glass of wine in your lounge before a massage, not after? Seems the policy is to have a glass of wine after a massage. Not for me....Before a massage seems much safer and much more appropriate. I can barely drive after a great massage. Wine would totally make my driving unsafe!!
Oh, and I forgot or lost the customer feedback card giving you the chance for a free massage...Maybe put that online for people like me who lose things??
Thanks again, Don W.
I had a great experience. The hot towel on my face half way through a huge factor in my relaxation. I've never had that before in a massage and I really appreicated it. I was also one of the last clients for the day and I didn't feel rushed. I sat in the lounge and had tea, used the sauna and took a shower. No one checked in to see if I was almost done or rushed me in anyway. It was until I left that I realized I might have been keeping staff there, but I felt respected and enjoyed the time I was allowed to relax. I've been to other spa's that have rushed me out at the end of my service because they were closing. I appreciate that I didn't have that feeling at Leela.
