High Stone Reflexology

Pretty good for the price/value
Everything is in the open and they do get interrupted by peopel coming in

But it's good price for the time and they jsut do walk ins which is very nice

My husband and I went in for massages together. We opted for the combination which consists of 30 minutes of foot massage/ reflexology and a 30 minute body massage. We had a phenomenal experience. The environment is extremely relaxing and the people are extremely nice. We will absolutely be back!

Terrible customer service! This place has just gone down with the change in management. I want give them zero stars! They are selling Groupons without discosing the conditions for redeeming only Mon thru Thursday. The person I called to make an appointment was rude and unaplogetic, told me to get a refund instead! I will not give my business to such unethical people. I requsted to talk to the owner and was told that was not possible! No one at the actual location understands or speaks a word of English. Employees were smoking right at the entrance! Obviously they do not care....do not go by the average star rating, it is higher due to high ratings before the management changed!

I came into today as a walk-in and they told me to come back in 40 minutes( everyone was tied up). I came back 30 minutes later and walked in with 4 young boys. They allowed them to sign in and request 4 massages. The lady looks at me and says "come back 1 hour". I explained that I was returning like I was asked to do. She went to go get someone after telling me I needed to come back. The owner comes over to me and tells me "come back in 1 hour, sorry 4 people". I walked out- to never return. UNPROFESSIONAL!

Don't waste your time. No masks. The guys seem a little creepy and keep staring. I only got a foot massage. The guy that massaged me was staring at me. I would just try to close my eyes so I wasn't weirded out, but then would find him making a funny/weird face. Another guy came by to give me a towel or something and reeked of smoke. I couldn't breathe and then the smoke smell just lingered for the rest of my massage and even when I left. It was horrible and nowhere near relaxing even for just a foot massage.

The massage itself was terrible. I had to keep telling the guy more pressure or lighter pressure when he was massaging my bone or the sides of the knee. Multiple times. He wasn't listening or remembering. The entire thing was all just uncomfortable.

I have been to the Coppell location previously when it seemed to be under different management and the massage was much better. This time around it was extremely disappointing, the staff themselves were very distracted, constantly speaking amongst each other so it was difficult to relax. My masseuse even changed a couple of times as they seemed to be switching out.

This "full body massage" was only in the prone position. There was no turning over to lay supine like there typically is for a "full body massage." I was glad I used GroupOn and didn't pay full price.

Management should also teach their employees how to use the GroupOn app, it took about 10 minutes and three different employees to figure out how to scan my vouchers. It was difficult to communicate as well, it seems that nobody spoke English this time around.

Pros: cheap 60 minute massage, quiet and relaxing ambiance, friendly/prompt service.

Cons: my masseuse was too rough.. I had to tell him multiple times to lighten up on the pressure and after a few times I think he understood. He also was "all over the place." Rather than taking a head to toe sort of approach he did arms, then legs, then head, back to the arms etc etc. Perhaps he was new or inexperienced maybe?

The other guests seemed to enjoy their massages so I will be sure to schedule with another masseuse if I give this place another shot.

The atmosphere was very relaxing. I was so excited when I got here. My fiancé and I chose to do the 60 minute combination reflexology massage which included 30 minutes feet and 30 minutes full body for $39. We were seated and given a large basket of warm water to soak our feet in for about 5 minutes. Then they come over, pour the water out, dry your feet and begin massaging. I could immediately tell the employees here were trying but they didn't have any knowledge of reflexology and pressure points. 50% of what she did was painful. It was halfway relaxing and it was affordable. However, you get what you pay for and I wouldn't come back.

Went to get a massage yesterday as my regular massage place is out of commission from the snow storms last week. All together the massage was okay, I truly don't go in with high expectations but normally I do get a good massage. This is not a complaint against the employees at all-- I know they work very hard and are just following their protocols the employers sets for them.

Previous to this recent massage, I've been to this specific location at least 20 times so I know the routine-- we would lay down in the black chairs that lay back and start with our feet soaked in water while getting a face/head massage. Then after soaking they would massage your feet, legs and arms, then you'd flip over and they massage the back of your legs, back and neck and that was it. Now we get no foot soak, no foot massage and I asked for the full body 60 min option. What kind of full body reflexology massage doesn't include your feet? And why are we laying face down for the entire 60 mins? Is this a Covid protocol? If so, everyone takes their mask off anyways when they lay face down-- you'd suffocate if you didn't. Laying face up with a mask on should be sufficient as it is in other massage businesses I frequent.

Basically I got a back massage for an hour, which is fine If that's what I asked for. Also he barely used any lotion? I'm just so confused as to what this place is now, reflexology is supposed to have lotion and definitely should include a foot massage. I understand not doing a face massage as that would be difficult to perform over a mask but there used to be a sign up front showing you all the little spots on your feet and what they correlate to in the body-- that is literally what reflexology is!

The ambiance wasn't any better-- it smells like mold inside and they have the tables right next to the front desk so you get to listen to the receptionist cell phone going off and the credit card machine beeping throughout your session. Also they didn't have the air on at all and it was too warm and a little musty. I left with red cheeks and make up smeared from slightly sweating.

I remember back in the day this place used to be so nice for the price and management was on top of everything. It's possible that management has changed but it's very unfortunate if this is going to be the norm from now on. It's possible the flower mound location is better but I'm not sure if I'll want to find out.

I LOVE foot spas. I used to go all the time in college and hadn't found one since then that I really enjoyed. However, accidentally stumbling across High Stone on my way into Tom Thumb was such a happy accident. I came in at 2pm on a weekday and they were able to accommodate me. Since I still had grocery shopping to get done, I chose the 45 minute reflexology for $29.99 and, because it was my first time, I got 10% off by checking in on Yelp!

They bring you back to the room, which is an open room with lots of beds next to each other. After putting your belongings in a small basket and putting your hair up (if you've got long hair), you lay down on the bed and you're covered with a long towel across your body. You begin by getting your feet soaked while they massage your head and ears. Then they move to your feet and calves, where they spend the most time doing reflexology. After that, they flip you over and work on your arms, back, and legs.

I could see how other people thought it was too rough, but I felt it was the perfect amount of pressure. Definitely tell your receptionist if you prefer light pressure.