Hiatus Spa + Retreat

Love Hiatus. Great options for services. Monthly massages are the way to go. Highly recommend it.

I went for a mother-daughter spa day, and we were both so happy with the services. Mom got a great "knockout" massage and was visibly more relaxed afterwards, and she was so thrilled. We then both got the "29 again" facials which left us both feeling so smooth and looking so beautiful. Pricing is not too bad especially with the membership, so I'll definitely come back for a monthly service!

Services were timely and one even started earlier than scheduled, so we didn't have to wait. And while I waited for my mom's massage I enjoyed the lounge with comfy seating and hot relaxing tea.

The locker rooms are also very comfortable. Nice large showers, comfy robes and slippers, and clean lockers. The whole place was truly pristine even on a busy Saturday, and I never felt like it was crowded.

I don't usually visit spas so when I want to get a facial done, I do lots of googling ahead of time... I decided on hiatus because of the reviews and their social media page.

I filled out the forms they requested ahead of time, so when I arrived, I was almost immediately taken to the relaxation room where I enjoyed a soothing cup of tea.

I got the GuoSha facial. The treatment was topical: creams, serums, etc. etc.. one of the last creams they put on had a glimmery base, so my face was shiny when leaving. I didn't like that too much but overall the facial was good.

The only reason why it's not 5 stars is because she did not move my hair out of the way to avoid it getting super greasy from the aromatic oils that were used.

I would probably return here to try something else

Sadly, one of the worst facial experiences I have ever had.

Booked The Sparkler a couple of days in advance.

When I arrived, I was given the choice of either a foot soak or hot towel wrap around the neck. So, I marked the foot soak.

After I got changed and got ready for the facial. My esthetician Talat Zia let me know that they apparently ran out of hot water...so they couldn't do the foot soak. So, I had no choice but to do the hot towel wrap. The towel they provided me to wrap my upper half of my body was too loose as well.

The facial began and the pressure was good and technique was nice. But, Talat had been coughing and sneezing a couple times throughout the 1 hr session which made me feel uncomfortable and uneasy as she was not wearing a mask.

I did a add on of the head massage. But I was not okay with it because All that was done was she was scratching/itching my hair/scalp. There was no pressure points or massaging going on.

I did make it vocal that I wasn't a fan of steaming and she continued to turn on the steamer many times throughout the session.

The extractions were quite painful as well, even though I usually don't mind a bit of it.

Overall, I was quite disappointed in the experience.

I will never come back to this place:
1. They keep adding additional service without telling you it will be extra charge. The lady Maria is the best at it and that made me very uncomfortable and always go way over than the cost I expect. It's a big rip off.
2. When you try to terminate the membership, they only handle it via email and nobody would answer your call.
3. They charge extra month for the membership when you terminate and you cannot use this last credit unless your local store purchase is high than this last credit amount.

Less learned and never come back.

I've been here a couple of times. The first time was good but this last time was pretty bad. I signed up for the signature massage. The massage therapist asked me what areas that should be focused on. I said my neck and shoulders. Everything except my neck and shoulders were massaged. After the session, the massage therapist said that my neck and shoulders were really tense. Well, yeah, that's why I came to get a massage. I'm not coming back here.

The best spa I have gone to. So relaxing and they make sure to listen to your needs and are very kind. I always recommend it to everyone I know.

I love hiatus! I'm a monthly member and really enjoy it. It's one step above the more commercial places with robe and locker service and a comfortable relaxation room. I also like that there are showers! The therapists are good and my favorite is Christine! Christine gives the best massages. The facials have also been good!

The spacious locker room and relaxation/waiting room create a relaxed spa environment that helps you be present. The membership discounts make it an essential subscription for me.

I have enjoyed being at customer at this spa for a few years now. It started with a gift card for my birthday and I haven't stopped going back! I've had relaxing facials and heavenly massages. Every service and visit has been exceptional! The spa is always clean and comfortable. The environment is tranquil. Love this place!