Healing House In Scottsdale

I am so disappointed that after purchasing a package, the terms have now been changed, leaving it worthless. I avoided going places during COVID, but now that I am able to go, my prepaid credits are virtually worthless.

I wanted to leave a better review but here it is. Healing house has a great newcomer package with great value. Massages are great. Receptionists seem to rarely be at the desk which is a minor inconvenience. I got a facial from Lisa with disastrous results - painful peeling skin and a red rash. I was offered a full refund which was awesome but Lisa had no idea what she put on me despite noting during treatment that I was having a bad reaction to something she put on my face. She then sent me home with the same product she said might have caused all of this in the first place. I think the professionalism and sense of responsibility as a healer wasn't there. I would not go to Lisa for a facial - she's really nice but you want someone who knows what she puts on your face and notes if you have a bad reaction, and shows up on time (she's been late every time I went to see her).

I've been coming to Healing House for several years now. I started with a massage and learned about accupuncture. Muki has been doing my accupuncture and I can't say enough how good it has done me. I started out with bone on bone knee pain after being in healthcare for 40 years on my feet all the time. I now don't need to take harmful drugs to ease my pain. I also enjoy taking the meditation classes. It has helped me become less stressed, focused, and happy in general.

Everyone at Healing House is extremely empathetic and are amazing healers! I have done a massage with Anthony and acupuncture/cupping with Seva and both services were outstanding with positive effects.

Had a few facials done here. Nice facility with lots of potential. Bad administrative practices. I was overcharged $75 when I had an extra credit on my account. I called the healing house and the number on my bank statement but never got a call back. My aesthetician reached out to the owner who never got back to me. Would of been a reoccurring client since I live in the apartments facing the complex but oh well ‍

Anthony has an amazing gift to find all my sore spots! He pays attention to the detail of my body and knows the proper technique and pressure I need to relieve tension.
I suffer from severely knotted shoulders and low back pain.
Anthony is one of very few therapists who know how to get me the pain relief I need. I've been coming to him for years!
I love his aromatherapy oil variety he offers, the options between lotions, and coconut oil. If you're looking for the best therapeutic massage in Scottsdale, this is your guy!

Amazing deep tissue massage from Samantha , great energy, great experience. Very clean and peaceful atmosphere.
Definitely would recommend this place!

I was searching for a massage due to the tension headaches and insomnia I was getting from chronic pain for weeks. I scheduled with Anthony and he absolutely changed my life. So kind and caring all around the board, but truly did wonders for me. I left feeling so great and so comfortable. I actually deeply slept for the first night in months. I cannot express how much I recommend this place. I will absolutely be back!

I had been a client of Zen Medicinals for acupuncture by Muki before it became Healing House, and the experience was very positive. I visited this time (two times actually) and saw Seva for acupuncture for lower back pain. He was very nice but I have to say that that the acupuncture did absolutely nothing for me. He recommended a course of treatment involving increased visit frequency but I would need more of an indication that it was going to be successful to consider that. I gave it four stars because I did have two very nice naps on the acupuncture table, but I can't justify the cost to go back.

I had a two hour massage that was pretty good but she didn't introduce herself so I have no idea what her name is. I asked her to work on my left shoulder but she only worked on my right shoulder. She didn't seem like she was having a great day. Her energy wasn't happy. She seems annoyed that she was working. So I'm sure my two hour massage wasn't what she wanted to be doing. Her negative energy rubbed off onto me but I was excited to clear it with the 90 min facial ahead.
That was a disaster. I wanted no dermaplaning and extra facial massage, per her recommendation to fill time. I called ahead and spoke with her about this ahead of time before booking my appt. So we discussed that in the treatment room. She did zero facial massage. Zero. She did 25 min of a very interesting take of a massage under my back and in my armpit. Since I just had a 2 hr deep tissue, I was pretty sore. The not so fluid massage technique was bizarre and kinda painful. She was moving me and jerking me around. I was worried I'd leave with a pinched nerve. Because it's a facial chair leaned back and not a comfortable massage/facial bed, it was wobbly and not relaxing.
She applied cleanser on my dry skin and removed it with damp cotton rounds. Repeated again. I think she forgot to make hot towels so she quickly dunked a towel in a bowl of Luke warm/cool water and then applied the dripping towel to my face. Held it there for about 60 Seconds. It only made me colder and more uncomfortable as the water dripped under my neck and into my hair. The towel also smelled like maybe it was sitting in around food. As she held it over my face for a minute or two, I could smell the scent of maybe the towels sitting in a car or a kitchen. The cold soaking wet towel she pressed on my face smelled like food. Not good food. Old food. Therefore making me feel like I was in her home, for an in home facial treatment. Not what I signed up for.
I asked for extractions of some new tiny blackheads on the side of my face and she said she had no problem extracting, but I did sense some doubt in her voice. Never a good sign. With hesitation, "uh, Well is that what you want?" I replied, "yes".
When we got to extractions, she just poked and FLICKED my skin with a lancet(needle) over and over again for 20min. Which was incredibly painful and I could feel my skin getting inflamed and possibly bleeding. I told her if she wasn't actually getting anything removed, if she could please stop. She replied, "oh yeah, I think I should stop. I'm only making it worse". Oh boy. NOT ONE EXTRACTION WAS MADE IN 20 min of using that needle.
The facial chair is so uncomfortable that I started to fidget. She asked if I was getting uncomfortable because other people have said the chair was uncomfortable too? I told her my back was starting to ache and I should have had my 2 hour massage after my facial. She said, "well I'll hurry this along so we can get you off this table. She only did 5 steps and 1 of the steps was the strange 25min massage under my shoulders from the side where she jerked me around on the wobbly chair and about 2-3 min of wait time in between each step. The next day I am left with clogged pores, scabbed/scarred skin, inflammation, dry and irritated skin. I called the next day to let owner know because it wasn't ok and I hope she isn't doing that to other people's skin. I asked to speak with a manager or the owner. The front desk manager apologized for my experience and said she would let Muki know.
I didn't want to leave a Yelp or Google review as it could really be bad for business, but I haven't heard back from the owner and it's been 2 weeks! When I have bleeding, scabbed, and scarred skin and the owner doesn't care to contact me.... ok. Thats a shame.
I have so many credits to use and I don't want to use them because I'm afraid I'll come out feeling worse or left with worse permanent scarring. I really had high hopes for my spa day but it really ruined my month. My skin is only worse than before I walked through those doors.
I want my money refunded for all the credit I have left and the facial that tore up my skin. Not cool.



*update.... I realized I had already left a 3 star review in 2017 due to unprofessional nature of the front desk letting me know they were firing the esthetician so they couldn't book me with her. So I guess I was waiting for them to correct some kinks and must have forgot I tried coming for a facial with them years back. Wild. Never again.