Downtown Smooth Spa

WOW!!! Shanon is a wonderful person, easy to talk to, smart, funny, and one of a kind! I have NEVER been so hooked on a service! She is more than amazing. You could not find a better massage therapist if you tried. She knows what she is doing and she does it all!! She loves working with athletes, so loves helping anyone walk out better than they came in. She doesn't let you leave until it is figured out. She cups, deep tissue, stretches, relaxes and more than I can write in one review. So before you have a facial or get your skin worked on make sure you book a massage appointment first!!! You will not regret it! Love her!!!

Meg was very helpful in getting me booked, and Jessie was a joy to work with! I have been growing out my brows for a while after a negative threading experience at another salon left my brows thin and sparse. Jessie was gentle, listened to my concerns, and I left feeling confident and heard! My brows are still full but more defined. I will definitely be back!

Paige Campbell is the SWEETEST human you will ever meet!! From day one she knew exactly what my skin needed and there wasn't a second where I disagreed with her suggestions!! I get an OxyGeneo facial with Paige once a month with dermaplaning every other. She has seriously become someone I would befriend outside of the spa. If she told me to jump off a bridge I probably would because that's how much I trust her. She knows my sister is an esthetician also and never tries to overstep whenever I bring up what my sister has done to my skin. All of the girls there are amazing but Paige is my fav she never tries to upsell anything to me and I know that a lot of people appreciate that. Book with Paige and have glowing skin like me!!!

I'm obsessed with this place, their products and their staff is just awesome!!
My skin has been going through a lot between stress and getting of birth control... although it's not just topical treatments that help those situations, this place KNOWS HOW TO HELP! Granted, I will have multiple sessions because it's not a one stop fix all situation. Their products are grade A dermatologist approved, NO FILLERS! It's great to work with these ladies because they have a great understanding in this realm and can help you incorporate a plan that WORKS for your skin. The way they have the spa set up just works, they're the best. I have had two facials with them: the oxygen one and the Golden Goddess. You definitely need to try to Golden Goddess, you will feel like a Queen for an hour and your face will feel like a newborn babies bum!
The owner, never met her, but she has a passion for skincare and it is 100% conveyed through her spa and her estheticians. They are all well educated on the products and treatments that WORK. I was seen by Talia and Paige, they're both great ladies that know what they're doing and made me feel so much better about my skin and skin care routine!

Highly recommend this spa for all your needs! Sugaring has changed my life! I am not typically the type to spend money on myself, but I have been changed. Paige Campbell makes me feel so comfortable and is helping me with some skin/breakout issues. Treat yourself ladies! You will not regret it!

Paige has literally saved my eyebrows and given me a new perspective on self care and my routine! Not only does she take the time to explain to me every step she takes and why it's beneficial for me, but she also reassures me along the way, which is amazing if you're new to services like eyebrow tinting, facials, etc! Paige is patient and you can tell she really cares to learn about her clients goals and problem areas. She has came up with a solution to every issue I've brought to her and she is very creative when it comes to working out a plan to eventually get to where you want to be with your eyebrows, skin texture, or whatever else it may be. In the past, I've a hard time trusting people when it comes to beauty services, but I trust Paige completely! Honestly I just can't recommend Paige enough!!

I am a loyal client of Kendra. After years and experiences with different esthetician's, she is hands down #1. Relocated from Chicago and am so fortunate to have found her. I couldn't imagine a more welcoming experience. Brows are always on point, and she really listens to me as a client. She has been a rockstar at making me comfortable to ask questions, professional and I have never been more satisfied. She has some Wonder Woman skills. Highly recommend!

Cara is the sweetest ever!! She made sure you were doing okay the whole time, if you didn't like it she fixed it right away! 5 stars for cars for those brows!!

I was so excited to rate this phenomenal spa. I simply got my eyebrows sugared here (first time sugaring, and I HIGHLY recommend trying it). I have done my own eyebrows for years after having horrible over-waxing/uneven waxing experiences with other spas. I accidentally made them uneven, so I took the chance to go in and get my brows done, and Kendra was just perfect in every way. She explained everything she was doing, helped me relax, and made the experience very comfortable for me. I had reservations because of my terrible past experiences, but when I held the mirror up to look at my eyebrows afterwards, she had actually done magic to them. They looked so amazing. I will ABSOLUTELY be back for future hair removal and to get a facial as well!

As someone who has had regular facials for approximately 40 years it is easy to tell an esthetician that is passionate about their work. Kendra is one of those people. There are people who are trained to do facials and skin care and know the steps, but then there are people that have a natural ability and a great touch. With Kendra you get it all!

The spa she and her staff have created is a wonderful experience. The environment is clean, pretty, relaxing, and comfortable.

It is nice to have someone who works with the scheduling and takes care of answering the questions clients have at the front desk. Meg is that person. She is helpful, professional, and goes the extra way to make sure you are treated with respect.

There are great items to buy and great specials on services. This is my go to place for skin care now and I drive 45 minutes to get to them. Worth every minute.

Thank you Downtown Smooth MedSpa!