Offerings
Services Offered
Verified by Business
Women's Waxing in 77 reviews
Bikini Waxing in 15 reviews
Eyebrow Waxing in 3 reviews
Men's Waxing in 1 review
Brazilian Waxing in 55 reviews
Back Waxing in 4 reviews
Lip Waxing in 1 review
Underarm Waxing in 1 review
Review Highlights
“Kenya was my esthetician and was absolutely fabulous made the experience as painless as she possibly could.” in 10 reviews
“I was a little nervous and hesitant since back in October would be my very first Brazilian wax ever.” in 10 reviews
“I've been coming to Depil for a few years now and for the past year I've been with Octavia.” in 5 reviews
Location & Hours
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Amenities and More
About the Business
Business owner information
Andrea W.
Brought to the U.S. by our Brazilian owner, Depil Brazil offers the professional waxing techniques of Rio by licensed aestheticians using our all-natural wax made from Brazilian ingredients. No paper, less pain, no redness, smoother skin and all in a third of the time of other waxing techniques.
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Recommended Reviews
Overall rating
275 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Jan 19, 2024
Looking for a quick and easy waxing solution in the west Plano area? Check out Depil Waxing. This establishment seems something like a mix between other national brand wax salons and an 80's tanning salon (think open ceiling rooms). The front desk is well manned and quite efficient.
Now, let's get to the meat of this review. My tech Delaney was fantastic! Her demeanor and attention to detail was exemplary. She met me at the counter, took me to the room and gave good instructions for disrobing and next steps. As she prepared for the service, she clarified what was desired. I do do appreciate her desire to meet my expectations. The honey wax the salon uses is quite nice. It is a quick setting wax that grasps the hair but not your skin. She was very attentive to the few stragglers that attempted to stay behind. Gold star for the OCD attention to this type of detail. I'm looking forward to using Delaney again soon.
NOTE...If you are planning to use the first time wax discount, be prepared to provide proof of Texas residency. Quite a challenge for those new to the area or visiting. They also require you to complete a Yelp or Google review before honoring the offer. I'm not sure that is legal.Helpful 2Thanks 0Love this 4Oh no 0Business owner information
Rayanne A.
Jan 23, 2024
Thank you so much for taking the time to share your 5-star experience with us, Wendy! What an amazing review!!!! We're delighted to hear that you enjoyed our waxing services. Your positive feedback is truly appreciated and motivates us to continue delivering exceptional service. See you again soon!
- Laneisha M.Orlando, FL196Jan 27, 2024
My 1st wax ever in life my anxiety was thru the roof about the whole appointment I even called twice to cancel and explained how terrified I was and I was encouraged to still come in and I'm glad I did even tho it was the longest 15 mins of my life but I'm glad I did it
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Rayanne A.
Feb 14, 2024
Thank you for taking the time to share your 5-star experience with us! We're delighted to hear that you enjoyed our waxing services. Your positive feedback is truly appreciated and motivates us to continue delivering exceptional service. See you again soon!
- Rachel V.San Clemente, CA0171Oct 3, 2023
I've been going here for a few months and have had a good experience everytime. This last time I went, my experience went from good to GREAT! I saw Delaney and determined she is my go to from now on. She's super kind, personable and knowledgeable. It's clear she loves what she does! Depil Brazil is extremely lucky to have Delaney on their team. She's definitely an asset to the company!
Thank you so much!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Julia T.
Nov 8, 2023
Hi Rachel! We're delighted to hear about your fantastic experience with Delaney! Thank you for your kind words, and we agree, Delaney is a valuable member of our team. We look forward to serving you again soon!
- Feb 15, 2023
Lauren was AMAZING! I was definitely a little nervous, seeing as though it has been a minute since, but it honestly wasn't EVEN as painful as I thought it would be. She was quick, gentle, we talked the entire time and the deep breaths during the waxing helped a lot LOL! The first waxing was on the house, but I tipped generously because she for sure deserved it. I'm super satisfied and they've got a regular customer in me!
Helpful 2Thanks 0Love this 3Oh no 0Business owner information
Rayanne A.
Feb 22, 2023
Hi, Charis! Thank you so much for your review! Such nice and sweet words. Lauren was informed about your review and I'm sure she loved it as much as we did!!!
We loved meeting someone so sweet as you and we are really happy to have you as part of our family now!
Have a beautiful day!
Vanessa
Customer Experience Manager - Aug 16, 2022
I've been coming to this location for a little over a year and love the service! The waters are always great - I've had Judith, who has now moved onto somewhere else, and now with Kara.
The one star I took away is sometimes when I call to schedule they book me with someone who is not my regular - which I feel isn't great for me or the waxer.Helpful 0Thanks 0Love this 0Oh no 0 - Laura-Jean H.Frisco, TX32Oct 5, 2023
Delaney is amazing!!! She is so quick and makes it painless. She gives amazing customer service and is very friendly. I highly recommend seeing her.
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Julia T.
Nov 8, 2023
Hi Laura-Jean! We're thrilled to hear about your positive experience with Delaney! It's wonderful to know that she provided quick and painless service, along with excellent customer care. Thank you for the recommendation, and we look forward to your next visit. Delaney will be happy to assist you again!
- Ceaira W.Afton Oaks, Houston, TX02Jan 27, 2024
I was in desperate need of a wax place that made me feel comfortable and appreciated. My experience at Depil exceeded my expectations. Staff were so welcoming and patient. The facility is so cute and clean. I already booked my next session.
Helpful 0Thanks 0Love this 0Oh no 0 - Sydney K.Plano, TX11818Sep 13, 2023
Delaney was absolutely amazing!! It was my first time, but she and Noor (at the front desk) both made me feel so comfortable. Even though I had so many questions, all of them were answered with patience and care. HIGHLY recommend this place and specifically Delaney, I'll definitely be coming back again
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Julia T.
Sep 14, 2023
Hi Sydney! Thank you for your glowing review! We're delighted to hear that Delaney and Noor provided you with such a welcoming and comfortable experience during your first visit. Your recommendation means a lot to us, and we can't wait to welcome you back again in the future!
- Tammy D.Dallas, TX02515Sep 7, 2023Updated review
Vanessa C - I have no way to get you my number and will not put it on Yelp. My appt was Wednesday, August 23 - Plano location with Maribel. It's in the system. I got a call from Julia yesterday. Missed it but texted her and requested she give you (the owner) my number. Her response was Andrea will call me. I asked at the Plano site several times for the manager, or owner to call me but no one has called. So disappointing.
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Rayanne A.
Sep 5, 2023
Tammy,I'm truly sorry to hear about your recent experience with us. Your feedback is invaluable, and we take it seriously. We would like to learn more about your concerns and address them promptly. Please reach out with a good phone number or email so that we can better understand the issue and work toward a resolution. Your satisfaction is essential to us, and we want to make things right.
Aug 30, 2023Previous reviewThis place USE TO be great. However, the customer service and management are so poor I am looking to find a new waxing studio once I use up my prepaid packages. Sad because I have been a customer for MANY years. They are rude, inconsiderate and have no customer service at this location. Manager didn't even want to discuss my issue until I pushed it hard. Then she wanted to cash in my prepaid package where I lose the deal the offered and sold me. Beware of this place. Not customer friendly and the front desk is a revolving door with someone new quite often who doesn't know how to do the job.
- Shawna M.Plano, TX02Oct 12, 2023
Waxing is often such a personal service, it can be uncomfortable going to a new place. Depil Plano is so friendly, so laid back, and so welcoming, it takes all that away. Maribel is by far the best waxer, completely professional but yet makes you feel comfortable. Definitely recommend this place!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Julia T.
Nov 8, 2023
Hi Shawna!
We appreciate your kind words and are delighted to hear that Depil Plano made your waxing experience comfortable and welcoming. Maribel's professionalism and ability to put clients at ease are truly commendable. Thank you for your recommendation, and we look forward to serving you again in the future. Your comfort and satisfaction are our top priorities!
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