Review Highlights
“Do not pass go, do not collect $200 (Monopoly reference) just make an appointment with Ashley, she's hands down the best!” in 7 reviews
“Had a amazing experience with Amalia she blended my natural lashes with the lash extensions and made it such a comfortable experience for my first time.” in 2 reviews
“My stylist was Shanna she was very gentle, professional and did an amazing job.” in 2 reviews
Location & Hours
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About the Business
Business owner information
Bette Anne D.
We are a beauty company that specializes in eyelash extensions with the goal of making you look and feel like the best version of yourself. Deka Lash was founded in 2011 on the belief that all beauty services should be attainable. Our founder Jennifer Blair noticed a major gap within the beauty industry - eyelash extension services were only in select cities, priced incredibly high, and available only to certain consumers. So Jennifer became a lash artist to fix the problem herself. Together with her husband Mike, Jennifer formed Deka Lash by pairing together the first two letters of her two daughters' names (DEmi and KArli), and set up shop in a one-room studio outside of Pittsburgh, PA. Now, we have over 100 in-studio locatio...
Ask the Community
Q:
How much for memberships?
A:
Hi Joyce! It depends upon the lash style you choose. $119.99 for Classic or TrueXpress. Or $169.99 for Volume.
Bette Anne D., Business Owner3 years agoQ:
Children policy? I don't have anybody to watch my kids on some days when I have appointments, any policy if I bring them with?
A:
Hi Kookie, Due to our open architecture, and our.commitment to all clients in providing a tranquil experience, we try to be an “over 13” environment. That’s also for your safety, and the safety of the children,… more
Bette Anne D., Business Owner5 years ago
Recommended Reviews
Overall rating
37 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Melanie S.Gurnee, IL01Dec 22, 2022
Beautiful place,Super Clean Studio and very relaxing.I got my lashes done,and they lasted for a very long time.I had an amazing experience with AmAlia. She was gentle and listen to my concern.My eyelashes was done perfectly.Recommended 5 star
Helpful 0Thanks 0Love this 0Oh no 0 - Feb 10, 2019
I had a fabulous appointment with Sonia this morning. She was so professional and provided a lot of education about the process and after care. I love how they measure your lashes and take care into applying the correct length and volume. Sonia listened to me and provided with a lovely fresh set of lashes.
I recommend the membership if you will be going regularly. I just don't have the time to go every 2weeks and spend an hour-2hrs there. The walk in price is $200 for a classic set which I think is expensive but with the membership you def save money.
I agree with other yelpers that the music doesn't provide a relaxing environment, everything else is lovely, they even provided a blanket for me if I wanted one. I just couldn't really get into that spa feeling with loud club music. I would advise them to play more "chill out" music at a softer volume. I still did end up resting though.
The salon is spotless and very modern. Beautiful look. I highly recommend booking with Sonia, she was a joy to work with!
The location is in a strip mall and has plenty of parking!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Bette Anne D.
Feb 10, 2019
Thank you, Mary, for taking the time to write such a thorough and positive review. We’re thrilled you love your lashes, and look forward to seeing you in the studio again soon.
- Kellie M.Ingleside, IL02Apr 21, 2021
I got my lashes done, and they lasted a really long time because instead of them falling off, they are falling off WITH my natural eyelashes. They are weighing them down until the natural lash fall off, and they are still stuck to them when it falls off. I don't know what kind of glue they are using because I would rather have ones that fall off normally and won't rip my own lashes out then to have them for months.
Like I can't even get eyelash extensions anymore because I don't have as many natural lashes and I'm terrified.
I am missing so many of my eyelashes and I seriously can't believe I paid $180 to literally ruin my actual lashes. Please please please keep this in mind if you're going to try to go here for lash extensions.Helpful 3Thanks 0Love this 1Oh no 0 - Crystal C.Des Plaines, IL0195Oct 25, 2021
Had a amazing experience with Amalia she blended my natural lashes with the lash extensions and made it such a comfortable experience for my first time. I wanted something natural and fuller looking and she did just that! The environment is very clean and friendly and inviting. Would definitely recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Elena C.Los Angeles, CA0214Mar 31, 2019
They are a nice place, do a good job, but I recently have found out that I shouldn't have lashes done anymore due to my chronic condition. When I called to get my monthly membership refunded (two payments), the girl said they couldn't refund me. She proceeded to speak about their lash lift service--if I couldn't get lashes... If I can't get lashes done, how in hell would I be able to get a lash lift? Nothing can touch my eyes!
The thing is that I remember distinctly that the girl who had done my lashes for the very first time mentioned at checkout, after I had agreed to a membership, that if I didn't use a monthly credit (or whatever) it could be refunded. She said it casually with a wave of her hand. Either she lied to sell the membership, or there was a miscommunication. I obviously hadn't thought I'd cancel in the future. I wanted to have lashes for a long time. Now I can't.
Either way, my $140 remain with them. Absolutely ridiculous. Apply for the membership at your own risk. They are also not transferable. I'm glad that I hadn't signed up a higher tier plan because they would keep more of my money.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Bette Anne D.
Mar 31, 2019
Hi Elena, we're so sorry to hear about your medical condition, and we appreciate your comments.
While we do not typically waive our 30-day notice of cancellation for memberships, we do make exceptions for medical situations. Please email us at lakeforest@dekalash.com and provide us with a doctor's note and we will work with you to make things right. - S U.Chicago, IL05514Mar 3, 2019
Super clean studio,music is good, but I think a more relaxing selection would fit the salons atmosphere better.
My stylist was Shanna she was very gentle, professional and did an amazing job. I highly recommended her!
Made sure I was comfortable and explained everything she did. My lashes look natural and full - I LOVE LOVE LOVE my lashes.Helpful 2Thanks 0Love this 0Oh no 0 - Dinna Y.Chicago, IL324128243Oct 19, 2018
Johana was meticulous with my refill and advised the best shapes for my eyelashes. As an Asian with stick straight hair, my lashes stick straight down so I thought the CC was the best (curliest option) but she advised to mix with the D and it looks so much better! She was so gentle with the tape both putting on and taking off. She checked and verified that she get every single hair. I feel asleep and did a sleep jump on her that scared her. Oops!
Helpful 2Thanks 0Love this 2Oh no 0 - Nathalia H.Grayslake, IL241Nov 2, 2018
UPDATE: I went in this afternoon and the owner was so professional and understanding. She removed my lashes promptly, asked about my original experience, and really took care to relieve my discomfort.
She told me that a lash lift (after my eyes fully recovered) might be better for me, considering my sensitivity, and just tried to make sure I left encouraged. Great customer service!
....
I went for lash extensions for the first time, yesterday evening. I told the technician that I wanted them to look like my natural lashes, only longer. I made it clear that I didn't want them to be curly or to see the lash extensions over my eyelid crease. I just really wanted length.
The technician did not inform me that there were different degrees of curl that she could use. She didn't talk me through anything at all (even though it was my first time receiving extensions).
When I looked at my new lashes, the first thing I asked was whether or not she could straighten the lashes out. They were very curly and nothing like what I expected. I was told she had used the second curliest (first time hearing this), and that I could get the straightest during my next session. She asked if I could wait until then and I told her I would wait and see if they grew on me. I was incredibly disappointed, and my eyes were a bit irritated. I thought this was completely normal. I was not asked at any point during the process if I was experiencing any discomfort.
I paid and left but my eyes started burning terribly and my eyelids were swelling within the hour. I called the salon back and I was told to take a Benadryl and some ibuprofen, that it may be just because it was my first time and I wasn't used to the adhesive. I was told at that point (for the first time) that the salon had glue for sensitive eyes that they could've used. They scheduled a follow-up for me today at 11 (two hours after they open). I have to suffer until that time. As of now, the burning has dulled a bit, and I am left with sore, poofy eyelids and lashes I did not ask for. We'll see what Deka Lash does to resolve this.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Bette Anne D.
Nov 2, 2018
Thank you, Nathalia, for your feedback and your update. We really do want every client to love their lashes at every service. I'm very sorry for the discomfort you experienced with your extensions, and look forward to offering you our new lash lift service when it becomes available in the next few weeks.
- Elizabeth H.Evanston, IL24542May 8, 2018
If you're trying to look like you just naturally grow gorgeous lashes, want to get complemented on them left and right, you need to go to Ashley. Do not pass go, do not collect $200 (Monopoly reference) just make an appointment with Ashley, she's hands down the best! She takes her time which I appreciate, I can show her a picture of the look I'm trying to achieve and she make it happen. I don't have problems with losing a lot of lashes before my next appointment.
Plus the membership pricing is reasonable, the place is clean, making an appointment is never a problem and the blankets are super soft and cozy.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Bette Anne D.
May 8, 2018
Thank you, Elizabeth! We can’t tell you how pleased we are that you’ve had such a positive experience. It’s what we strive for with every client, every time. We look forward to seeing you again in the studio for your next refill!
- Lj W.Chicago, IL918325Oct 30, 2020
Rebecca did amazing on my lashes!! She made feel so comfortable and listened to all of my concerns since i wear quite dramatic strip lashes and gave my lashes perfect for my eye shape and lash goals! My boyfriend and family said my lashes have never looked better! Highly recommend booking a lash makeover with Rebecca!
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