Customer Reviews Back to Business Profile

  • Professionalism, detail oriented, excellent work. The therapist was great! I am planning to return
  • My first interaction with the massage therapist immediately felt safe. No uncomfortable vibes, no pressure to overshare, no sales pitch. She greeted me by name, made eye contact, and matched my pace instead of rushing me. That told me I could trust the room. The office is small—not loud, not grand—and that matters to me. The quiet hallway, the low ambient sound, the soft lighting, even the way the door closed without a slam… it felt like a home space, not a clinic. That alone lowered my guard. Communication was the strongest signal. She asked concise, useful questions—what helps, what hurts, what’s off-limits—and then repeated back what she heard to confirm it. She checked consent around touch, pressure, and draping before anything started, and said, “If anything shifts, say stop and I’ll stop.” That gave me a clear safety line. She didn’t just nod; she gave insight. She explained what she was noticing in my posture and breathing, why certain areas might be reactive, and how we could pace the session so my system stayed regulated. She offered options instead of directives. That’s what a great job looks like to me: communication, understanding, and practical, grounded guidance. Above everything else, I felt compassion. Not performance—actual care. Calm tone, steady presence, no judgment. She let me set the speed, kept check-ins light (“How’s this pressure—too much, too little, or okay?”), and made it easy to speak up. I walked out feeling seen, respected, and informed.