Customer Reviews Back to Business Profile

• Stephen R.
• Fantastic and lovely staff
  Ruth S.
• Excellent experience
  Clare M.
• As I walked in, one female member of staff was eating and didn't even say hello or welcome. Her food was all around her. I thought this was rather unprofessional. I have booked my appointment and I even called to say that I was running late. It was obvious that I was on my way, yet she just stayed where she was, eating and not even said hello as I walked in. The member of staff with whom I had my appointment was extremely friendly and professional. I felt looked after properly and she had an answer to all my questions. She wasn't pushy at all and it made me feel as though I could trust her with my treatment. Hence I went ahead and had my first treatment done thanks to her. Sorry I don't remember her name. If I had to be picky and I think given how much money I am planning to spend, I think I have every right to pick up on several things. First, previous customer's glass of water was still in the treatment room. Second, the big blue cushion was untidy and it looked as though someone had a nap there five minutes utes earlier. Third, and unfortunately, I had to mention this, the female member of staff who was eating upon my arrival and failed to say hello, opened the door to the treatment room to say bye to my therapist. I don't understand nor do I appreciate her lack of consideration and professionalism. Not only did she not knock, she didn't even look at me to say excuse me. My therapist made me want to come back and I thank her for her service.
  Michael L.
• Clare H.
• Max D.
• Gemma S.
• I feel great after the freezing, the team is super friendly and the service is personalised - after one visit I always have my favourite music
  Ewa D.
• Mike D.
• Gavin C.

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