Thank you for booking with AIAM!
AIAM School and Clinic clients and guests are:
• Asked not to enter if symptomatic.
• Guests are asked to remain in their car and call to notify you have arrived. When your Practitioner is ready, you will be called or texted to enter the building.
• They will be asked a doorway symptom assessment to include assessing for symptoms (cough, shortness of breath or difficulty breathing, and two of the following: fever, chills, repeated shaking with chills, muscle pain, headaches, sore throat, and new loss of taste or smell).
• Guests must wear a mask.
• They will be asked to wash their hands thoroughly before their appointment.
• Only clients will be allowed in the lobby unless they are accompanied by a caregiver.
• Clients will be given the option, as always, to decide if there are areas to avoid during the treatment (for example face).
• No walk-in appointments available.
• Even though we can touch clients during massage or acupuncture treatments, there is no shaking hands or hugging allowed per mandate.
• Clients should bring their own water or may purchase one from our vending machine
• They must perform symptom assessments (performed at least daily and on an ongoing basis) that should include assessing for symptoms (cough, shortness of breath or difficulty breathing, and two of the following: fever, chills, repeated shaking with chills, muscle pain, headaches, sore throat and new loss of taste or smell) and taking their temperature with a thermometer and monitoring for fever.
Practitioners are required to stay home if symptomatic.

                                    AIAM School and Clinics upgrades and changes:
                                    • Clinic changes: Each of the 14 clinic rooms have been set up for massage therapy, acupuncture, and Chinese herb treatments. New items include wall-mounted hand sanitizer dispensers installed just inside and outside of each doorway, vinyl table covers, new spray bottles with EPA N-class disinfectant, open trash cans, no fabric-covered chairs, and exhaust fans must be turned on during room usage.
                                    • Clinic appointments will be staggered with extra time for disinfecting rooms between appointments, high touch surfaces will be disinfected regularly using CDC recommended sanitizers and disinfectant (EPA List N) protocols. A pillowcase will be draped over the face cradle for when the client is prone.
                                    • Acupuncture and Chinese herb telemedicine consultations are available as needed via HIPAA compliant Zoom.
                                    • E-documents will be used for clinic paperwork.
                                    • MindBody will be used for appointment scheduling.
                                    • Vinyl floors are installed throughout.
                                    • The HVAC air handling units receive regularly scheduled deep clean and maintenance. The amount of fresh vs. re-circulated air is adjusted so that more fresh air is pulled into circulation.
                                    • Return air vents were added throughout the building as needed and the return air was fitted with upgraded high-efficiency M013 HEPA filters for better air filtration.
                                    • AtmosAir bi-polar ionization systems are on the air handlers. Positive and negatively charged ions are generated and pushed throughout the building. These ions bind to and deactivate air-borne and surface-born viruses, bacteria, molds, and allergens. There is research that shows these ions greatly increase indoor air quality, increase wellness, sleep patterns, and well-being, and even help with seasonal affective disorders in the occupants.
                                    • Therapists will let the clinic team know if they are not well and stay home if symptomatic and every effort will be made to cover your appointment with another therapist.
                                    • Hands will be washed per CDC guidelines with soap and water up to the elbows before and after each client.
                                    • Social distancing between everyone except the practitioner and their client.

                            6685 Doubletree Ave. • Columbus, Ohio 43229
                            ph 614.825.6255 • fax 614.825.6279 • info@aiam.edu

AIAM

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