Adara Medical Spa

Followed up appointment was great, the appointment after that was a bust again. Didn't return my call and no follow ups. Practice seems to be going through constant changes and it's been unfortunate experience for the current customers like myself.

I recently had the pleasure of getting laser hair removal with Martina, and it was an amazing experience. She is a skilled esthetician who made me feel comfortable throughout the treatment. I noticed a significant reduction in hair growth after a few sessions. I highly recommend Martina for anyone looking for laser hair removal services.

Visit: December 2020
COVID info: all staff was wearing masks, you are required to wear a mask during most services, and while in the building, hand sanitizer is also provided.
Details: This is a great place to get facial services, or other services done if you live in Midtown, downtown or the medical center. I was able to get a next day appointment, and the consultation only took a few minutes. I highly recommend checking this place out if Do you need any cosmetic or facial services done! The front desk attendant was very nice and knowledgeable, and I really liked Chelsea! There is also a private parking lot, you can take the stairs or the elevator to reach the office.

I've been coming to Adara for 2 years now and I absolutely recommend this place for any of your facial/treatment needs.
Taryn poling is my esthetician and no one will ever touch my skin! she has given me the confidence I needed due to dealing with acne my entire life. Her regimen and recommendations are always point for what I need at the time. Will never go anywhere else.

Martina is truly amazing. As an aesthetician, I couldn't ask for anyone better! She is very professional and attentive. I've received laser hair removal and microdermabrasion from her, and my results have been wonderful. As a brown skinned woman, I had concerns that the laser would burn or bleach my skin, and Martina totally put me at ease. Adara Med Spa is very lucky to have her, and I highly recommend receiving all the treatments and services there are available with her.

This spa appears new, clean, bright and beautiful. I've been here twice now. Moving to Houston I'm trying to find my "spot" for skincare
(Microneedling/clear&brilliant/facials/etc.)
Came here the first time just to check it out with a microdermabrasion treatment. It was fine, no complaints other than it being overpriced but that was expected in a dermatologist owned med spa. Today, however, I made an appointment weeks in advance & confirmed the appointment time the day before only to show up early and wait 30 minutes in a waiting room with no explanation of why I was waiting before I had to walk out to get back to work. I expect to wait at a doctors office for an appointment, I get that.... but why am I waiting for a skincare spa? The front desk receptionist was very polite and explained that the technician was tied up still working with morning patients in the dermatology clinic next door. A spa, med spa or not, should not have customers waiting for medical patients.

Adara Medical Spa and Houston Skin Associates are not what they used to be years ago. On my last Clear and Brilliant I got burned and got a scar.
On Tuesday I had an appointment for another treatment (wanted to give it another chance) and was told the numbing cream would be left on me for 20 minutes and I waited over 30 minutes with numbing cream and no one checked on me.... So I asked and they said they would be with me and I just kept waiting.... A spa is supposed to be relaxing, and fun!!! No one offered me a beverage, no one checked on me to see if I needed anything while I waited 40 minutes with numbing cream. When I asked about the wait no one apologized at all for example: I apologize for wait, nothing. I am willing to pay for this treatment but would rather the experience be a positive one. There are many other spas in the Houston area and all of them are friendlier than this place! I walked out of the appointment after I had waited for about 50 minutes..... with my face full of numbing cream. The numbing cream was giving me a headache, it was left on tooo long and I was having a reaction to it and was feeling really sick! I told the receptionist I wasn't feeling well. Do you think someone called me to see if I was alright? Do you think someone called me to see if I had a bad reaction to numbing cream? Anything? NO! I washed it off the best that I could and I felt physically sick from smelling it all that time and from it being on my skin tooo long.... I was sick and felt that way until the next day. I have started feeling better thankfully and I will look for a better place that wants my business.

I had very high expectations of Adara spa, as I was referred by my dermatologist in the same building.

I had a facial peel (Peel IV product was used) and had planned ahead to be home for a week over the holidays while my skin peeled (it's like recovering from a sunburn).

The purpose of the peel was to address age spots on my face/neck/shoulders. I've had this type of service at a med-spa in New York- and knew what to expect- some discomfort, a few days of peeling, and smooth fresh skin revealed. Instead, this was my experience- and in all fairness, I both called and emailed the spa to share my disappointment and did not get a response from either time I reached out. Had I gotten a response I would not be posting this review.

- the spa did not notify me of pre-procedure steps (ie, don't use Retin-a for a week prior). I already knew this having had this done previously.
- the aesthetician applied the product to my face after cleaning it- but neglected to protect my eyes by covering them.
- the product was then applied to my shoulders with no cleansing/prep
- I was rushed out the door (solution on my shoulders still wet, sticking to an ruining my silk blouse). Total time in chair 5 minutes.
- I waited 1-2-3-4-5-6-7 days pass- no peeling
- I followed all home care instructions with the products supplied
- supplied products have clogged my pores, leading to a massive breakout (my skin was clear of blemishes before the peel)
- age spots remain uneffected
- I reached out to Adara- no response. I was planning on doing other services there (which I expressed, and still no response)

I would have been much better served to do nothing or spend the $300 on a few facials.

The space was admittedly beautiful and the staff was very nice- however, I will not be back.

I forgot my card. I have 350 cash. The chick said she didn't think I had enough for my forehead.....umm I've put in significantly less and been very happy so if you don't want my business then cool

I was totally blown away when I first came to Adara. I trusted them to recommend treatments to achieve my skin goals and a chemical peel was recommended to me. I ended up with horrible burns and subsequent scarring on my face and was promised that they would help with treatments to fix my scarring and post inflammatory hyperpigmentation. I had an initial IPL treatment that did not solve the problem and have since had trouble even getting a hold of the clinic to follow up about a plan for subsequent treatments. There has been a change in management recently and I understand transitions are difficult but the clinic should take responsibility for what was promised to me and that has not happened. I am left on hold and trying to make appointments to deal with adverse consequences of treatments and it's incredibly frustrating. The front desk staff has told me numerous times that someone from the clinic will call me back but I have not yet received a call and have had to call back 3 times just to leave messages about my unresolved issue.