The massage was wonderful. The staff courteous. We had mentioned that we want lunch on the patio when finished with our massage but there was no follow up. I felt that you let money walk out the door by not being on top of that. Staff should have provided a menu while we were sitting in lounge area and ready when we finished our massage. This would have made the day perfect.
One of the nicest Spas I have even been in. The couples massage room was fantastic!
The service was top notch from the second I arrived until I left. My facial was excellent. I can't wait to return.
Beautiful hotel. We stay here everytime we are in town to take care of our business www.LondonBoatRental.com in Alamitos Bay. In fact, the valet guys know us now and they are so nice especially to my toddler. We love everything about it. We love the decor, the pool, proximity to the beach, Tanner's restaurant etc. The only complain we have are the beds. They are not really comfortable. Other than that, everything is great.
Every employee we encountered was over the top friendly and provided the upmost in service. We had a couples massage done in the spa and we were amazed by the amenities and the level of the massage. This was my first time experiencing heated massage tables and they were awesome! We would highly recommend this resort to our friends and we will be back!
My wife said it was the nicest, cleanest, well put together spa she has ever been to.
I had an amazing experience and my hot stone massage was incredible. I will def be returning again and again.
A beautiful environment as well.
Great massage and facility was very nice!
I had a massage at the Spa with Natashb and she was great. It was a peaceful and relaxing time. Everyone was friendly. I can't wait to come back and enjoy with my friends. Thank you
The spa was beautiful and clean and the staff was friendly. The masseurs were really good and the facial too. The only thing is it was raining hard that day so we couldn't order lunch in the spa because they only serve it in their garden (outdoors) I think they need to find a place to service it, maybe even in the quiet room on these occasions.