Please arrive 15 minutes early for your check in

We do ask for a cancellation of your appointment if you are experiencing cough, chills, headache, sore throat, stomach upset, or fever. If you have reason to believe you have had exposure to Covid-19 please reschedule. We ask that you respect the spas sanitation and hygiene standards and processes.

We have always met stringent sanitation requirements, we will now more visibly display those efforts.

                                                    Please let us know if you have any questions: 



                                                    We do ask for a credit card number to hold the appointment. This will be taken at the time the appointment is booked. Please arrive 15 minutes before your scheduled treatment. Please note that the time scheduled is your treatment time. If you are running late please call us. Time may be deducted from your treatment. You will receive a confirmation call 24-48 hours prior to your treatment.

                                                    Cancellation Policy:  If for any reason you may have to change or cancel your appointment please give a 24 hour notice.  If you don't show and don't cancel we will charge $40 to the card on file

                                                    Cell Phones When you arrive please turn all cell phones off. This ensures that we provide the best service for you as well as other clients.

                                                    Payment We currently accept Cash, Visa, MasterCard, Discover, Spa Wish gift certificates, Spa Finder gift certificates, our gift certificates. Gift Certificates Gift certificates are non-refundable. Gratuity is not included in pricing. Also, no tips can be left from gift certificates.

                                                    Spa Parties A credit card is needed to reserve a spa party. Please note that for spa parties a 72 hour cancellation notice is required. If no notification of cancellation is given resulting in a no show, 100% of the party will be charged to your credit card. Right of Refusal A Moment Away Massage Therapy and Spa Treatments has the right to refuse an appointment or client should we feel that it is not in the best interest of the client or staff to perform any given treatment.

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A Moment Away - Plainville

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